Privacy policy

We collect only what is needed to act on your complaint: your name, mobile number, the problem details, location and photos.

How we use it

• To review, assign and resolve your complaint and to contact you about it.
• To prepare anonymous statistics about problems in the ward.

What is public

Only the complaint title, category, ward and resolution date may appear on the "Recently resolved" page. Your name, phone number, address and photos are never shown publicly.

Your choices

To correct or remove your complaint details, contact the ward office at or 98650 44444.